Privacy Policy

J&J Safe Storage Privacy Policy

Effective Date: September 18th, 2026

J&J Safe Storage respects your privacy and is committed to protecting the personal information you provide when using our website, contacting us, or renting a storage unit.

This Privacy Policy explains what information we may collect, how we use it, and the choices you may have regarding your information.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Billing information

  • Rental information

  • Unit preferences

  • Information submitted through contact forms

  • Other information you choose to provide when communicating with us

If you rent a unit, make a payment, or manage your account online, additional information may be collected through our third-party storage management or payment processing providers.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visits

  • Referring website

  • General location information

  • Website usage activity

We may use cookies, analytics tools, and similar technologies to better understand how visitors use our website and to improve website performance.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions and inquiries

  • Process storage unit rentals

  • Manage customer accounts

  • Process payments

  • Communicate about your rental or account

  • Provide customer service

  • Improve our website and services

  • Maintain website security

  • Prevent fraud or misuse

  • Comply with applicable laws and legal requirements

Online Rentals and Payments

J&J Safe Storage may use third-party service providers to handle online rentals, account management, and payment processing.

When you use these services, your information may be collected and processed directly by the third-party provider according to its own privacy policy and terms of service.

J&J Safe Storage does not necessarily store or have direct access to all payment card information submitted through third-party payment processors.

Cookies and Analytics

Our website may use cookies and analytics services to help us understand website traffic and visitor behavior.

Cookies are small files stored on your device that may help improve website functionality and measure site usage.

You may be able to disable cookies through your browser settings; however, some website features may not function properly as a result.

Third-Party Services

Our website may contain links to third-party websites or services, including:

  • Storage management platforms

  • Payment processors

  • Google Maps

  • Google Analytics

  • Social media platforms

  • Other service providers

J&J Safe Storage is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

How We Protect Your Information

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

Information Sharing

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including companies that provide:

  • Website hosting

  • Payment processing

  • Storage management software

  • Email communications

  • Analytics

  • Customer support

  • Professional or legal services

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, property, or safety.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request updates or corrections to personal information you have provided directly to J&J Safe Storage.

You may also choose not to provide certain information, although this may limit our ability to provide some services.

Children's Privacy

Our website and storage services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

J&J Safe Storage
3721 W Lake Hamilton Dr
Winter Haven, FL 33881-8222
Phone: 863-390-2909
Email: info@jjsafestorage.com

Terms of Service

J&J Safe Storage Website Terms of Service

Effective Date: September 18th, 2026

Welcome to the J&J Safe Storage website.

By accessing or using this website, you agree to these Terms of Service. If you do not agree with these terms, please do not use the website.

These terms apply to the use of this website and do not replace or modify any separate rental agreement, lease agreement, storage agreement, or other contract entered into with J&J Safe Storage.

Website Use

This website is provided for general informational purposes and to help customers learn about storage options, check availability, contact J&J Safe Storage, and access online rental and account services.

You agree to use this website only for lawful purposes.

You may not use the website to:

  • Attempt unauthorized access to the website or related systems

  • Introduce viruses, malware, or harmful code

  • Interfere with website operation

  • Use automated systems to improperly access website data

  • Submit false or misleading information

  • Engage in fraudulent or unlawful activity

Storage Unit Availability

Storage unit sizes, prices, availability, promotions, and features may change without notice.

Information shown on the website is provided for convenience and may not always reflect real-time availability.

A storage unit is not guaranteed until the rental process is completed and any required rental agreement, identification, payment, and other requirements have been satisfied.

Pricing

Prices displayed on the website are subject to change.

Additional charges may apply, including taxes, administrative fees, insurance or protection plan charges, locks, late fees, or other charges permitted under the applicable rental agreement.

The rental agreement will control if there is any difference between website information and the terms of the rental agreement.

Online Rentals

Online rental functionality may be provided through a third-party storage management platform.

By completing an online rental, you may also be subject to the terms, policies, and procedures of that third-party provider.

A completed online transaction does not replace the terms of the applicable storage rental agreement.

Payments

Online payments may be processed by third-party payment processors.

J&J Safe Storage is not responsible for delays, interruptions, declined transactions, or errors caused by third-party payment systems.

Customers remain responsible for making payments according to the terms of their rental agreement.

Access Hours and Facility Rules

Access hours, office hours, security procedures, and facility rules may change.

Customers must comply with all posted rules and the terms of their individual rental agreement.

Access to the facility may be restricted for security, maintenance, weather, emergencies, legal requirements, nonpayment, or other reasons permitted by law or the rental agreement.

Prohibited Items

Customers may not store items prohibited by law, facility rules, or their rental agreement.

These may include:

  • Explosives

  • Flammable materials

  • Hazardous materials

  • Illegal drugs or contraband

  • Stolen property

  • Perishable foods

  • Living animals

  • Items that create odors, pests, or hazardous conditions

  • Other prohibited materials identified in the rental agreement

The rental agreement will contain the complete requirements governing what may or may not be stored.

Website Information

We make reasonable efforts to provide accurate and current information.

However, J&J Safe Storage does not guarantee that all website content is error-free, complete, or current.

Photographs, illustrations, unit diagrams, dimensions, and descriptions may be representative and are provided for general guidance.

Actual units may vary.

Third-Party Links

This website may contain links to third-party websites or services.

J&J Safe Storage does not control and is not responsible for the content, availability, security, policies, or practices of third-party websites.

Use of third-party services is at your own discretion and may be subject to separate terms and privacy policies.

Intellectual Property

Website content, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to J&J Safe Storage unless otherwise stated.

Content may not be copied, reproduced, distributed, modified, or used for commercial purposes without permission.

Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis.

To the extent permitted by law, J&J Safe Storage makes no warranties regarding uninterrupted website access, accuracy, availability, or suitability for a particular purpose.

Limitation of Liability

To the extent permitted by law, J&J Safe Storage will not be liable for indirect, incidental, special, consequential, or similar damages arising from use of, or inability to use, this website or third-party services linked from the website.

Nothing in these Terms is intended to limit liability where such limitation is prohibited by law.

Rental Agreement Controls

These website Terms of Service are separate from the customer's storage rental agreement.

If there is any conflict between information on this website and the terms of a signed rental agreement, the rental agreement will control.

Governing Law

These Terms will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Changes to These Terms

J&J Safe Storage may update these Terms of Service from time to time.

Updated terms will be posted on this page with a revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Us

Questions about these Terms may be directed to:

J&J Safe Storage
3721 W Lake Hamilton Dr
Winter Haven, FL 33881-8222
Phone: 863-390-2909
Email: info@jjsafestorage.com